WhatsApp that answers your customers, even at 2 a.m.
Most of your WhatsApp messages ask the same ten questions. We build a bot on the official WhatsApp Business Platform that answers them instantly, takes orders and bookings, and hands everything else to a person.
What people tell us before they call
- “We miss messages at night and lose the order by morning.”
- “My staff answer ‘what time do you open?’ fifty times a day.”
- “Leads come in on WhatsApp and nobody writes them down.”
What we build
- 01
Answers and menus
Opening hours, prices, delivery areas, order status — answered in seconds with buttons, not a wall of text. Anything the bot cannot answer goes straight to a person on your team.
- 02
Orders and bookings
Customers pick items or a time slot inside WhatsApp. The order lands in your sheet, database or dashboard, and the customer gets a confirmation.
- 03
Lead capture and alerts
Every new enquiry is saved with its name and number, and your team gets an alert — so nothing lives only in someone’s phone.
- 04
Updates and reminders
Order updates, appointment reminders and warranty expiry notices, sent only to people who agreed to receive them. Anyone can reply STOP.
What’s included
- Setup on the official WhatsApp Business Platform, on a number you own
- Bot flows written with you, in the words your customers use
- Hand-off to a person for anything outside the script
- Lead capture into your sheet, CRM or database
- Monthly care: we watch the bot, fix what breaks and adjust flows
How a WhatsApp bot answers a customer and takes an order:
- A customer asks on WhatsApp: “Do you deliver near the station?”
- The bot replies in seconds: delivery near the station is free on orders over 500.
- It offers three buttons: Order now, See menu, and Talk to a person.
- The customer taps Order now, and the bot confirms the order will arrive by 7:40 pm. The message ticks turn blue.
- The next customers keep coming: one asks if the cake shop is open on Sunday and pre-orders, another asks the price of an AC service (₹599) and books tomorrow at 4 pm. The bot answers every one.
Price and time
- Starting price
- Quoted per project
- Typical time
- 1–2 weeks, plus Meta’s business verification
Every project gets a fixed quote in writing after a 20-minute call. If the scope grows, we agree a new price before doing the extra work.
Questions about WhatsApp automation
Is a WhatsApp bot allowed by Meta?
Yes, for business bots: support, bookings, orders and FAQs. Since January 2026 Meta does not allow general-purpose AI assistants on WhatsApp Business, so ours only talk about your business and hand anything else to a person.
What does it cost per month?
Two parts: our monthly fee for looking after the bot, and Meta’s own message fees, which we pass on at cost. We keep conversations short so that bill stays small, and you see it itemised.
Can I keep my current number?
Usually yes, but a number on the WhatsApp Business Platform cannot also be used in the normal WhatsApp app. Many businesses use a second number for the bot. We go through the options on the first call.
Tell us what you want to build.
A 20-minute chat, then a fixed quote in writing. We reply within 2 hours during working hours.